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  • info@organicroots.es

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    Privacy Statement (EU)

    This privacy statement was last updated on May 12, 2021 and applies to citizens of the European Economic Area.

    In this privacy statement, we explain what we do with the data we obtain about you via https://organicroots.es/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

    • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
    • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
    • we first request your explicit consent to process your personal data in cases requiring your consent;
    • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
    • we respect your right to access your personal data or have it corrected or deleted, at your request.

    If you have any questions, or want to know exactly what data we keep of you, please contact us.

    1. Purpose, data and retention period

    1.1 Contact - Through phone, mail, email and / or webforms

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • Financial data
    • Birth date
    • Username, passwords and other account specific data
    • IP Address
    • Location
    • Telephone number

    The basis on which we may process these data is:

    Performance of an agreement

    Retention period

    We retain this data until the service is terminated.

    1.2 Payments

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • Financial data
    • Birth date
    • Username, passwords and other account specific data
    • IP Address
    • Location
    • Telephone number

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.3 Registering an account

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • Username, passwords and other account specific data
    • IP Address

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.4 Newsletters

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • IP Address
    • Location

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.5 To support services or products that a customer wants to buy or has purchased

    For this purpose we use the following data:

    • Name, Address and City
    • Email address

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.6 To be able to comply with legal obligations

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • Username, passwords and other account specific data

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.7 Compiling and analyzing statistics for website improvement.

    For this purpose we use the following data:

    • IP Address
    • Location
    • Visitor behavior
    • Social media accounts

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    1.8 To be able to offer personalized products and services

    For this purpose we use the following data:

    • Name, Address and City
    • Email address
    • Birth date
    • Username, passwords and other account specific data
    • Sex
    • IP Address
    • Location
    • Social media accounts
    • Telephone number

    The basis on which we may process these data is:

    Consent obtained

    Retention period

    We retain this data until the service is terminated.

    2. Sharing with other parties

    We only share or disclose this data to processors for the following purposes:

    Processors

    3. Cookies

    Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. The inclusion of full IP addresses is blocked by us.

    4. Security

    We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

    5. Third-party websites

    This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

    6. Amendments to this privacy statement

    We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

    7. Accessing and modifying your data

    If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

    • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
    • Right of access: You have the right to access your personal data that is known to us.
    • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
    • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
    • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
    • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

    Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

    8. Submitting a complaint

    If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

    9. Contact details

    Organic roots
    Granja, 9, 08339 - Vilassar de Dalt
    Spain
    Website: https://organicroots.es/en
    E-mail: info@organicroots.es

    Annex

    WooCommerce

    This sample text includes the basics about what personal data your store collects, stores and shares, as well as who has access to that data. Depending on what settings are active and what additional plugins are used, the specific information shared by your store may vary. We recommend that you consult an attorney to decide what information to display in your privacy policy.

    We collect information from you during the checkout process in our store.

    What we collect and store

    While you visit our site we will keep track of:
    • The products you have seen: We will use this to, for example, show you products that you have recently seen
    • Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs
    • Shipping address: we will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and ship the order to you!
    We also use cookies to keep track of the contents of the cart while you browse our site.

    Observation: you may want to detail your cookie policy, and link from here to this section.

    When you buy something from us we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit / payment card details, and optional additional information such as username and password. password. We will use this information for purposes such as:
    • Send you information about your account and order
    • Respond to your requests, including refunds and claims
    • Process payments and avoid fraud
    • Set up your account for our store
    • Comply with any legal obligations we have, such as tax calculations
    • Improve our store offers
    • Send you promotional messages, if you choose to receive them
    If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders. We typically store information about you for as long as we need the information for the purposes for which we collect it we use, and we are not legally obliged to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We also store comments or ratings, if you choose to leave them.

    Who on our team has access

    Members of our team have access to the information you provide us. For example, administrators and store managers can access:
    • Order information, such as what was purchased, when it was purchased, and where it should be shipped, and
    • Customer information, such as your name, email address, and billing and shipping information.
    Members of our team have access to this information to help complete orders, process refunds, and support you.

    What we share with others

    In this section you should write down who you are sharing data with, and for what purpose. This could include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third-party embeds.

    We share information with others, who help us deliver our orders and manage services for you; for example -

    Payments

    In this subsection you should note what other external payment processors you are using to accept payments in your store, as they may handle customer data. We have included PayPal as an example, but you should delete it if you are not using PayPal.

    We accept payments through PayPal. When processing payments, some of your data will be passed on to PayPal, including the information required to process or support the payment, such as the total purchase and billing information. Please review the PayPal privacy policy for more details.

    Information

    • TELEPHONE
      +34 722 37 71 53
    • E-MAIL
      info@organicroots.es
    • DIRECTION
      Granja, 9, 08339 - Vilassar de Dalt

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